Case Study – Zonal Retail Data Systems – TPMA

Zonal Retail Data Systems sees new market potential after TPMA adoption.

Gives confidence boost to training services and sets out direction for future excellence.

Zonal EPoS 2015

The need

Zonal Retail Data Systems needed to expand its training service to customers, becoming a trusted delivery partner both within and outside its traditional core market.

The solution

Zonal adopted the TPMA (Trainer Performance and Monitoring Assessment) programme from the Learning & Performance Institute.

The benefits

Training delivery improves, trainer confidence and skills rise, course content and quality improves, new market potential is identified.

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About Zonal

Zonal is the number one supplier of hospitality EPoS systems in the UK, having been in operation for over 35 years. Headquartered in Edinburgh, with manufacturing in Livingston and sales offices in Abingdon, Zonal’s solutions are used by more than 8,000 businesses across the UK including pubs, bars, restaurants, nightclubs, hotels and leisure venues.

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