Case Study – Janet (JISC) – TPMA

Janet Training sees huge rise in commissioned course bookings after TPMA adoption.

Bookings increase after delegate satisfaction rates increase

The need

Janet (UK) needed to improve course content and training delivery in order to raise quality standards and increase delegate bookings.

The solution

Janet (UK) adopted the TPMA (Trainer Performance and Monitoring Assessment) program from the Learning & Performance Institute.

The results

Trainers become more effective, course content and quality improves, delegate satisfaction rates increase, bookings increase.

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About Janet

Janet is the network dedicated to the needs of research and education in the UK. It connects the UK’s research and education institutions to each other, as well as to the rest of the world through links to the global Internet. In addition, Janet includes a separate network that is available to the community for experimental activities in network development. Over 18 million end-users are currently served by the Janet network. Janet is a part of Jisc Collections and Janet Limited, a Jisc company

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