Performance Consulting Masterclass (PCM)

This masterclass gives you a powerful set of skills and techniques that will transform you into an effective performance consultant, helping you contribute significant value to your clients and to your organisation.

Armed with these formidable new tools, you’ll be able to:

• Understand the true business need behind solution requests
  Find out what the business really wants. Learn how to assess performance issues and gaps, and link performance solutions with business objectives.
• Build effective solutions that deliver business results
  New tools to help you design integrated solutions that close performance gaps and leverage existing organisational initiatives.
• Improve communication and build trust
  Promote organisational support of performance improvement. Get templates and guidance on how to implement your plans in an organised, influential manner.
• Demonstrate and measure ROI
  Learn simple techniques that will allow you to track your results and show return on investment and improved business metrics.
• Become a trusted business advisor
  Move away from being a training ‘order-taker’ to become a respected business consultant with a track-record of building solutions that positively impact performance.

What is Performance Consulting? (1:59)

Senior LPI consultant, Ettie McCormack, explains why Performance Consulting is important and why you should be using it.

Workplace learning and HR professionals who wish to assess business objectives, develop strategies and measure results.

This masterclass uses exercises, discussions and activities to develop the skills you’ll need to become a valuable performance consultant.

• Session length: Two full days (public scheduled or closed in-house available)
• Learning formats: Classroom, workbook
• Pre-requisites: None, although there is a short pre-work exercise (optional)
• Group size: 8 – 12 people

Delegates who successfully complete the masterclass are awarded the PCM Certification (issued by The Learning and Performance Institute) and permitted to use, display and share the official PCM digital badge.