Approved Accreditation Mentor
Role: Learning and Performance Consultant
Specialities: Business Development/Sales Strategy/Business Alignment/Client Relationship Management, Classroom-based delivery/ Instructor led Training and Facilitation, Coaching/Mentoring, Employee Engagement, Executive Coaching, Inclusion/Diversity, Leadership Communication and Effectiveness, Learning Strategy and Implementation, Organisational Change/Development, Performance Management/Improvement/Performance Metrics, Personalisation of Learning, Project Management, Quality Management
Industry Expertise: Education, Engineering, Energy and Utilities, Finance, Government (local, central), Insurance, Real estate
Experience: 30 years
Articulate and efficient with a can do attitude; Carol has a reputation of delivering quality outputs whilst working to timescales and within budget constraints. She rapidly builds rapport with people making her an excellent facilitator and deliverer of training programmes, as well as having a well-established network of both clients and colleagues.
Having successfully managed her own business for the past 15 years, Carol has built up a large portfolio of skills and clients and works across the UK as well as overseas.
Key skills and attributes:
- Ability to communicate and engage at all levels
- Writes in plain English
- Delivers training effectively, efficiently and with passion and humour
- Pragmatic and driven to find solutions
- Forward thinking, embraces and encourages change and progression
Panel member of Recognition of Learning Programmes for EUSR, which involved scrutinising all aspects of a learning programme, the policies, procedures and facilities of the learning provider and assessment, verification and quality assurance processes.
Big 6 Utilities
Working with one of the Big 6 Utilities Companies to map their training programmes to modern apprenticeship frameworks and putting together a proposal to Scottish Govt for funding.
Safety, Health and Environmental Awareness
Writing and delivering regular Safety, Health and Environmental Awareness recognised and licensed courses for the waste management sector, enabling operatives to carry a health and safety card. Writing and delivering Train the Trainer courses for the same.
Delivering regular Train the Trainer courses for National Water Hygiene courses, which enable workers to work on potable water.
Working with the Utilities sectors to develop apprenticeship frameworks and supporting units of learning, including rules of combination and training specifications
Developing policies and procedures for assessors, technical experts and apprentices for apprenticeship frameworks, including guidance for portfolios, marking procedures, complaints procedures, etc.
Developing Assessor training for the Indian Govt for the emerging Sector Skills Councils