A strategic learning and development leader who helps organisations to succeed through continuous learning,
collaboration and team performance. Expertise in capability building, change management and operations in the UK and internationally for one of the UK’s leading retailers. Strong understanding of culture, infrastructure and engagement in high performing teams. Experienced in leading teams of up to four hundred employees, aligning business and learning strategies, creating learning opportunities that improve performance, growing trusting partnerships, coaching and mentoring.
Learning and Performance strategy Fellow of the Learning and Performance Institute. Believes the ability to learn, adapt and apply new thinking is a powerful competitive advantage. Brings a focus on both maximising performance and innovation. Builds performance support and social learning empowering people to own their own continuous learning and growth.
Brings clarity and structure to complex change programmes. Has experience of enabling successful change by collaborating with UK and International teams, supporting across different cultures and perspectives.
Builds trusting relationships across teams at all levels. His peers, team members and external stakeholders describe his ability to set clear vision and strategy and bring people together with energy and enthusiasm.
Develops the potential in individuals and teams. An experienced, authentic people manager, supportive coach and mentor who leads through values and purpose, autonomy and recognition.
Retail and Marketing expertise
Over twenty five years experience in UK retail with an operational background from the sales floor to store management. Has a deep understanding of retail operations and what it takes to deliver for customers and colleagues every day. Ten years experience in retail marketing, including programme and change management in price and promotions and customer loyalty, and the development and of retail marketing operating models.