Vicki Smart MLPI

Approved Accreditation Mentor
Role: Accreditation Mentor
Specialities: Blended Learning, Classroom-based delivery/ Instructor led Training and Facilitation, Coaching/Mentoring, elearning, Inclusion/Diversity, Performance Management/Improvement/Performance Metrics, Personalisation of Learning, Operations Management, Quality Management
Industry Expertise: Consumer, Education, Engineering, Manufacturing, Retail, Technology, Telecommunications
Experience: 20 years

Professional Profile:

With over 20 years’ experience of working with a range of organisations including Cadbury Ltd, Chanel, Harvey Nicholls, Siemens, E. ON, British Gas, National Grid and many more, Vicki has had a successful career focused on inclusive practice in the development of skills and knowledge.  Working with EU Skills, the Sector Skills Council for gas, power, water and waste, Vicki has been instrumental in the development of a Quality Framework for Providers across the sector together with a Code of Practice for Learning and Assessment interventions. Her work with EU Skills also involved development of the trailblazer apprenticeships for the power, gas, and water sector.  Since starting her own business in April 2016, Vicki has become more involved in learning technologies that promote learning and development solutions using digital technology and has supported organisations to transition from traditional training to online learning using various authoring tools, content curation and online learning (MOOCs).  Vicki is also an Investors in People consultant and an ISO consultant helping clients with their transition to ISO 9001:2015 and ISO 14001:2015.


Recent Projects:

Course content curation
Course content curation for a Learning Provider delivering apprenticeships and distance learning Globally, including assignment writing to curriculum requirements.
eLearning course development
Consultancy support for eLearning course development within the utility sector shortlisting eLearning organisations capable of delivering the right solution within budget and then project managing the development process.
Service Management Framework
Consultancy support developing a Service Management Framework to support procurement processes for a well-known organisation including strategy, policy and all processes associated with the framework. Consultancy support for several organisations transitioning from ISO 9001:2008 and ISO14001:2004 to the new Standards released in 2015 including internal audits and support during surveillance visits.
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2018 Learning Awards
The Learning Awards 2018 Winners

The Learning Awards 2018 Winners The finalists for the 2018 Learning Awards, representing the highest achieving individuals and organisations in the field of learning and development, are shown below.

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Leading Lights

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