Feel under pressure? You’re not alone. The traditional model of learning and development (L&D) is straining to meet the needs of today’s businesses. They need more than a schedule of courses and a suite of online resources. They need an L&D department with the business savvy and consultative skills to support short-term performance, build long-term capability and provide strategic guidance. Drawing on research and case studies, Donald will describe the steps to take to ensure your own department is ready to meet this challenge.