IT Systems Training
An experienced IT systems trainer specialising in adult and children’s health and social care systems, using Liquidlogic Adult and Children’s systems. Skilled in delivering one-to-one training to staff using assistive technology e.g. Dragon, Supernova and Jaws as well as delivering training to large teams.
Employs floor walking techniques to provide ongoing support and guidance to IT trainees, monitoring learning and development progress by compiling detailed reports, developing business process maps and providing step by step guidance to encourage high performance levels.
IT Business Training
Highly experienced in delivering IT training for business organisations, combining blended management skills and technical expertise to create quick reference guides, utilising Captivate to support a diverse range of learning styles and multi-disciplines.
Possesses extensive experience as an E-learning Advisor, developing and training in various LMS (Learning Management Systems) and CMS (Case Management Systems) as well as bespoke training. Skilled in developing e-Learning materials for VLE (Moodle) and providing advice and guidance in relation to e-learning systems.
Training Needs Analysis
Proficient in organising and conducting training needs analysis, identifying gaps in skills, knowledge and understanding of IT systems, working at employee, departmental and organisational level across a range of sectors.
Has successfully participated in migration projects, including MS Office 2007 to MS Office 2010, delivering projects with minimal downtime and disruption to daily activities.
A key contributor to the enhancement of the student learning experience, supporting effective content, resources and tools within Moodle and online resources. Has successfully prepared and delivered E-Learning. ILT classes for a range of teaching staff.