With the 2019 Learning Awards, taking place in London tomorrow (Thursday 07th February) we complete this series of L&D QuestionTime in which we hear from this years finalists.
Today we hear from Kishore Krishnan shortlisted in the Learning Professional of The Year category.
In your opinion what is the biggest anxiety within the world of learning and development at the moment?
In my view the biggest anxiety in L&D is the following:-
a. Making learning (Adult Learning) appealing and relevant to an audience/people across Cultures, generations, roles, domains and organizational hierarchies.
b. Slightly related to the first one, how can one provide personalized learning for each individual in big organizations Aspects like Hyper personalization
c. Empowering individuals to learn by ‘themselves’
d. Performance with purpose :- Making an impact to the ultimate ‘end user’ and Articulating the ‘value’ of learning
e. Digital Learning (Technology infusion into learning)
Who or what is informing your thinking around L&D?
I guess your question is more in terms of who is keeping me appraised of my thinking on L&D? if this is the question then my response goes like this
Reading books, understanding the latest trends, connecting with employees & leaders (on a regular basis & studying their learning patterns) plus having a Learner mind-set helps build the right frame of mind. Connecting learning components to the growth of the business (Drawing parallels always helps)
What is the most exciting innovation on the horizon for learning?
NLP plus Machine learning to define individual learning paths (based on relevancy which also includes learning delivery modes, contents and seeking suggestions from field experts)
What “game changers” would you like to see and why?
Automation and Artificial Intelligence would be the game changers from a Technology point of view and HCD/Design thinking would be the game changers from an ‘approach’ point of view while delivering learning services to our customers.
Can bring in Fast and efficient processes. Lot of scope on understanding the customer, enhancing learner experience and equip people for the future by providing the right tools
What do you think the world of L&D will look like by 2030?
Learning would happen through network of people, LMS would cease to exist or would be in altogether a new form, Digital learning through social collaboration would be a major mode of learning which will help in building right mindset and requisite capabilities.
Prediction in each aspect of L&D is as follows:-
Modern Learning content :- Curated, Learner Generated
Modern Social Learning:- Guided Social Learning, Live Chat
Modern Experimental Learning:- Simulations, Virtual and Augmented reality
Modern Blended Learning:- MOOCS, Gamification, Flip classroom model will continue to play a prominent role
Modern Assessment:- Performance, Outcome centric
Modern Learning Technology:- Program experience platform and Micro Learning platform
Modern Learning Support:- BOTS, AI (Recommendation engine)
Modern Learning and Performance design :- Performance consulting, HCD and UX design
What advice would you give your 21 year old self?
Be a lifelong learner and never miss an opportunity to learn. Don’t wait for people to give recommendations
Life is all about opportunities-Always be well prepared for the desired opportunities as opportunities may not come everytime. When opportunity comes and one is not prepared then one may always dread the missed chance
“Don’t make the mistake of thinking you can, or even have to, convince every last person to support change, and don’t let the negative polluters poison the well” – Jack Welch
Kishore is L&D Manager at Cognizant Technology Solutions and is responsible for designing, managing and supporting delivery of large scale consulting and learning projects across Benelux, Nordics, Iberia, Hungary and Lithuania regions in Continental Europe.
Focus Areas :-
Establishing a team of SMEs, Solution designers and facilitators to deliver learning solution to operationalize skilling factory in Europe.
Connect with Kishore on LinkedIn