Andy is an eLearning specialist with substantial experience of creating eLearning strategy and delivering that strategy to the business by the deployment of learning technologies on a global basis. Previous roles included accountability for elearning and Knowledge Management strategies
In your opinion what is the biggest anxiety within the world of learning and development at the moment?
My work is primarily focussed on Technical and Sales training rather than the L&D agenda so I am not as close to this as I once was! . Having said that, we do deliver the compulsory training required by all of our staff and whenever this topic is raised, I hear the same concerns: Is this the right way to do ensure the compliance of our people? We should be focussing more on proving the competence of our people in these areas and get away from the “tick box” mentality of simply passing a test.
Who or what is informing your thinking around L&D?
My greatest influences come from within my PLN. I have been fortunate to meet key people early in my career who have influenced my thinking. My first week in the world of elearning included a visit to Jean Meister’s Corporate University Exchange followed by Elliott Masie’s Techlearn conference – Elliott remains someone I learn from at a distance. (his interview recently with Nigel Paine was top quality!). I mentioned David Wilson in my recent blog – through his Corporate research network, I have met many great people who form the core of my PLN today.
Another major influence has been been my MBA studies around Knowledge Management and Creativity – in this world of social learning, there are many things to learn from KM thinking. (bearing in mind too my primary focus is on the technology!). Primarily, it is people who have been there & done it and LearningNowTV is now compulsory viewing too!
What is the most exciting innovation on the horizon for learning?
Without a shadow of a doubt, Adaptive learning. Kill the course and focus in on continuous learning.
What “game changers” would you like to see and why?
I would love to see us shift from counting stuff and get to a point where we can discover actionable insights from the data we have. As an example, stop counting how many people have done DPA training and look for insights into whether or not DPA breaches were caused by trained or untrained people. The results should surprise us and lead to a fresh look at how we deliver effective compliance training.
We need people in L&D who understand how to get those insights though and move away from report writers – I think this is something we will see more and more as a core skill for L&D in the future.
What do you think the world of L&D will look like by 2020?
More reliance on self-directed learning, the death of the “sheep dip” approach and most importantly, the technology will evolve and learning will be delivered at the point of need. Learners should not have to go to the system, the content comes to them where and when they need it. Just in Time and Just Enough. By 2020, this will not be universal but we will see more and more organisations moving in this direction.
What advice would you give your 21 year old self?
Don’t change a thing! I am in a profession I love, have a great employer and the experiences learned along the way have been invaluable. At 21 though, I was a serving soldier and life was very different then!
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