In this weeks L&D QuestionTime we catch up with the LPI’s sponsored learning professional Jack Lockhart.


In your opinion what is the biggest anxiety within the world of learning and development at the moment?

So many trends not sure what we know what to be anxious about:

Means we continue to do what we’ve always done, Towards Maturity reports show that we have great opportunity to make a difference

For me a big anxiety is the expectation our L&D title put on us – ‘you’re there for training, can you do some for us?’, no we’re the business performance team

I have a commercial background so big standout for me is lack of challenge or progress on business performance

We have all of the questions, I hear a lot of people talking about it or posting about it. Then, nothing.

How do we get comfortable in asking the questions?

How do we get comfortable in challenging back?

These are all the conversations that our business leaders have, they’re expecting them!


Who or what is informing your thinking around L&D?

I’ve developed into a serial reader but very little of it L&D focused,

Prefer to look at business books and understand what makes a successful business, anywhere from Ray Kroc and McDonalds to Ed Catmull and Pixar (on that one now).

From there reverse engineer and work out what a learning/performance team needs to be to nurture the business

L&D wise I’m in a fantastic PLN which is just so open, caring and challenging. Sometimes it’s good to know it’s not only you facing certain events, it can be a form of therapy!

I’ve begun to move away from LinkedIn because the groups seem to be full of spam, the Twitter #LDInsight every Friday is a great place to get together, share and reflect too


What is the most exciting innovation on the horizon for learning?

I’m going analogue here, us as professionals!

I think there’s so much we can bring as creatives and innovators and achieve our potential

I think we’ve been caught up in the Las Vegas razzle dazzle of LMS/AI/Machine Learning without really looking at how effective we are in what we do too

Innovation for me would be technology as an enabler, not a crutch that we rely on


What “game changers” would you like to see and why?

I know I’ve said this before but I’d love to drop the L&D title because I think it’s developed some many negative and positive expectations in the past. If we’re truly about business performance then surely we can proudly display it in our titles? The Business performance team would be expected to have a different type of conversation, learning would be a part of it. Just not all of it.


What do you think the world of L&D will look like by 2030?

Can anyone tell me what it will look like by the end of this year? I’d like to think it’s so well integrated into personal and working lives that it goes unnoticed, allowing people to be high performing seamlessly and easily

A marketing leader I follow has really pointed me to the power of voice, the battle for attention used to be for our eyeballs on billboards and ads, soon we’ll be battling for peoples first 6-7 minutes of the day as they go over their briefings/meetings/tasks/things they need to learn to tackle all of these


What advice would you give your 21 year old self?

Slow. Right. Down. You don’t need to have conquered the world by 22, be patient and take onboard every experience that comes to you, positive or negative. You’ll realise how important they are to you.

I remember being a graduate and worrying that my first job would set me up for the rest of my life

Now I’m comfortable I’ll probably have 7/8 careers, I think I’m on my third already!

About Jack Lockhart:

Jack started his L&D journey when he joined The Training Foundation (TAP) in May 2013 as a wide-eyed graduate, not long after leaving a role in recruitment. He was quickly introduced to the good, the bad and the ugly of L&D. It was only when he had some complications after a knee injury in 2014 that he fully understood the power of development.

It was then that Jack realised the power that L&D has within the business and the opportunities it had for improving people lives, inside and outside of work. He set about making sure he could help L&D teams have the biggest possible impact on their businesses, he’d got the bug.

That bug led Jack to take up a volunteer with Princes Trust as a mentor on their face-to-face and virtual development programmes which has led to several positive outcomes for the young people involved.

Jack needed to take the next step and really satisfy the bug, at the start of this year he took a huge leap and started as a Learning Consultant at Virgin Media. He is  now on the rollercoaster, and looking forward to the ride!

Connect with Jack on LinkedIn

Follow Jack on Twitter @JackALockhart

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