In this weeks QuestionTime we hear from Joan Egenes, Director, Advisory Learning @KPMG LLP

In your opinion what is the biggest anxiety within the world of learning and development at the moment?

Delivering value – both in terms of ROI, contribution to the business and perceived value by your clients

Who or what is informing your thinking around L&D?

The LPI/CLO Connect, discussions with senior business leaders, graduates, the learners on our programmes, fellow learning professionals within the firm globally

What is the most exciting innovation on the horizon for learning?

Tesslo and Source.  Tesslo being an interactive learning platform that incorporates tin can so informal learning can be tracked and gamification easily incorporated.  Source – a platform combining communication, knowledge management, wikis, work methods that truly promotes a learning culture

What “game changers” would you like to see and why?

Quicker course development times.  Learner needs are moving so quickly as client needs change, we need to be able to produce technical learning of a high standard quicker.
Coaching far more integrated into learning, so acceptable to have a third party in live meetings and later receive feedback.

What do you think the world of L&D will look like by 2020?

Much more mobile, video and byte sized based, so more interacted on the job.  Interactive posting ability and more linked with knowledge management so learning continually captured to improve methods/processes.

What advice would you give your 21 year old self?

Set time aside to reflect daily on what went well, what could have gone better and what I will try tomorrow. Set time aside weekly to read on what is happening in the market and digest.