Lisa is Head of Learning Solutions and Co-Founder of WillowDNA. As well as leading research and development into new approaches to learning Lisa also works on implementing online learning strategy, drawing on her experience from the implementation of global learning and knowledge-sharing tools and practices across the Orange group of companies.
In your opinion what is the biggest anxiety within the world of learning and development at the moment?
I think the traditional definitions and expectations of L&D are being challenged, both all perspectives. For the business, its understanding the role of L&D are part of the workflow, that L&D are no longer keepers of the catalogue For L&D its gaining a voice to promote the pivotal role they play in delivering business objects and improved performance, the changing technological landscape and the new roles that this new world of informal/formal learning demands of the profession.
Who or what is informing your thinking around L&D?
One of the most exciting shifts in recent years has been the connectivity between l&D professionals globally, so tweet chats, webinars and virtual conferences have all contributed to building my personal learning network (PLN). I also find the publications from the e-Learning Guild, ATD, the LPi, Learning Light and Towards Maturity useful. I would thoroughly recommend following Con Sotidis, who is one of the hardest working learning networkers there is! Julian Stodd produces beautiful visuals exploring the new world of learning, Sam Taylor has a pragmatic, grounded view of learning technology, with a lot to share from both a strategic and practical perspective and Donald Taylor, because there is no one that man doesn’t know!
What is the most exciting innovation on the horizon for learning?
Its not a new innovation but with wearables and AR already out there, I see the increase in learning embedded in the environment, with people able to access anything from quick performance support to deeper insights according to their context. This is a two way street, so as well as serving context specific content, from instantly available technology we all carry with use, this will be enhanced, crowd sourced and critiqued by anyone motivated to do it!
What “game changers” would you like to see and why?
The new skills agenda for L&D – its urgently needed yet I still feel that when organisations are looking at game changers for learning, it ends up being a solution that’s bought in, be in new software, tools or initiatives (such as ‘implementing 702010’, ‘fostering social learning’, ‘going mobile’) when actually its much more about the understanding of where learning and development sit in the workflow, what skills, knowledge, tools and techniques they need to conduct needs analysis today, how to develop solutions, learning design, facilitation, curation etc.
What do you think the world of L&D will look like by 2020?
Learning will be part of the workflow, with learning professionals as true facilitators of learning. Individuals will be provided with the enablers they need as well as JDs setting out the expectations of their role in learning. Multi device will be less of an explicit statement of intent and well understand more the types of content, conversations and interactions work across everything from wearables to smart screens. Leaders will be the true facilitators of learning with learning professionals enabling that through being the vital link from strategy through to business delivery. L&D will deliver to the business bthe right ecosystem to ensure every role in the organisation thrives through the provision of the right environment, content, network, knowledge and tools as enablers.
What advice would you give your 21 year old self?
Start yoga now – its much tougher when you re almost 40!
Connect with Lisa on twitter @